Career

Job description

Take control of your financial destiny with a career in merchant services sales! Ace Merchant Processing has been a leader in merchant services for over 15 years, helping businesses of all sizes thrive. From small shops to big chains, we offer cutting-edge payment solutions. With top partnerships, you can confidently sign accounts across all industries. If you’re driven, love sales, and want to succeed in a booming industry, this is your chance!

About Us:

Ace Merchant Processing specializes in card-present and card-not-present transactions, cutting-edge POS systems, and merchant processing solutions for businesses of all sizes. With extensive integrations and unmatched flexibility, we cater to any industry segment, including specialized fields like CBD. Our success is rooted in our commitment to providing superior service, and we’ve been a trusted partner for merchants across the country for over a decade.

Why Choose Us?

• Cutting-Edge Tools: We provide access to top CRM technologies like Spotio to help you target, engage, and close deals with businesses nationwide.
• Supportive Culture: You’ll work in a fast-paced, results-driven environment with the freedom to manage your own territory while receiving expert support from a company with over 15 years of experience.
• Residual Income: Build residual income on every transaction processed by your accounts and unlock tiered earnings as your portfolio grows.
• Unlimited Earning Potential: 100% commission-based pay with lucrative monthly residuals on every transaction. You can earn up to 70% in residuals—no caps.

Responsibilities:

• Use our CRM and Spotio technologies to identify and secure new business clients.
• Travel to meet with business owners face-to-face, present customized payment solutions, and close sales.
• Supplement outside sales with phone outreach and marketing strategies to generate interest and leads.
• Provide tailored payment processing solutions, including POS system integrations for high-risk industries.
• This is a hybrid role: Client calls and outreach are conducted from home, but in-person consultations with prospective clients are required. Reliable transportation and a professional presence for on-site visits are essential.

Requirements:

• Experience in outside sales, B2B sales, or merchant services preferred but not required.
• Strong communication and negotiation skills.
• A self-motivated, results-driven mindset.
• Familiarity with CRM tools and sales technology like Spotio is a plus.
• Willingness to travel within assigned territories.
• Reliable transportation and a valid driver’s license.

Apply today to become a part of Ace Merchant Processing and start building your future in a thriving industry!

Job Type: Full-time

Pay: $95,000.00 – $105,000.00 per year

Schedule:

• Monday to Friday

Work Location: Remote

Apply Now

Job description

Are you a top sales performer ready to take your career to the next level? At Ace Merchant Processing, we’re offering a clear path into Sales Management, designed to turn high achievers into influential leaders. With over 15 years of success in the merchant services industry, we empower businesses across the nation with cutting-edge payment solutions, and now we’re looking for the next generation of leaders to help us grow.

About Us:

Ace Merchant Processing specializes in card-present and card-not-present transactions, cutting-edge POS systems, and merchant processing solutions for businesses of all sizes. With extensive integrations and unmatched flexibility, we cater to any industry segment, including specialized fields like CBD. Our success is rooted in our commitment to providing superior service, and we’ve been a trusted partner for merchants across the country for over a decade.

The Opportunity

Our Sales Management program is designed to develop standout sales professionals into exceptional team leaders. Over 3-6 months, you’ll transition from a top sales rep to a Sales Manager, learning through mentorship, hands-on training, and real leadership experience.

Phase 1: Leadership Criteria for Consideration

During the first three months, you’ll be evaluated on key attributes that define leadership at Ace Merchant Processing, including:

• Alignment with Our Values: Show your commitment to our mission and vision in every interaction.
• Team Impact: Build strong relationships and contribute to the success of your peers.
• Sales Mastery: Set the bar by consistently following our proven sales process.
• Active Participation: Be fully engaged in team activities, meetings, and discussions.
• Integrity: Demonstrate ethical sales practices and maintain long-term client trust.
• High Performance: Be in the top 10% of sales reps for three months in a row.
• Personal Growth: Complete assigned readings to further your leadership development.

Phase 2: Sales Manager in Training (SMIT) Transition

After proving yourself as a top leader, you’ll enter a three-month Sales Manager in Training (SMIT) program:

• Month 4: Start with shadowing our current sales leader to understand daily leadership tasks. You’ll also complete Modules 1-4 of our SMIT Course, focused on foundational leadership and management concepts.
• Month 5: Take on co-management responsibilities, collaborating with the current leader on team management and performance tracking. Complete Modules 5-8 of our SMIT Course, honing your skills in team dynamics and performance metrics.
• Month 6: Step into an independent leadership role, with ongoing support and oversight from our sales leader. You’ll finalize your training with Modules 9-12, covering advanced strategies and full leadership responsibilities.

Hybrid Work Model

This is a hybrid role. Client calls and prospecting activities are conducted from home; however, in-person consultations are required, and the role involves driving to meet with customers. Reliable transportation and comfort with face-to-face meetings are essential.

The Result

After completing the program, you’ll be ready to take on a full-time Sales Manager role at Ace Merchant Processing, leading a high-performing team and driving our continued success.

If you’re passionate about growth, leadership, and thriving in a dynamic industry, this is your chance to make a real impact. Apply now and start your journey with Ace Merchant Processing!

Job Type: Full-time

Pay: $115,000.00 – $125,000.00 per year

Schedule:

• Monday to Friday

Apply Now

Job description

Overview:
The Sales Talent Development Coordinator will be responsible for identifying, interviewing, and onboarding new sales agents, as well as developing and delivering comprehensive training programs to equip them with the skills and knowledge needed for success. This role combines strategic recruitment expertise with hands-on training and development initiatives to build and sustain a high-performing sales team. This role plays a critical part in ensuring the organization attracts, retains, and develops top sales talent.

Key Responsibilities:

• Talent Acquisition:
• Support the recruitment process by posting job openings, screening resumes, conducting interviews, and coordinating with hiring managers.
• Build and maintain a pipeline of qualified candidates to meet current and future sales team needs.
• Training Programs:
• Develop and execute onboarding programs for new sales hires to ensure rapid integration into the team.
• Plan and facilitate regular training sessions focused on product knowledge, sales techniques, and customer engagement.
• Customize training approaches based on individual and team needs.
• Development Initiatives:
• Work closely with sales leadership to identify skill gaps and create development plans for team members.
• Organize ongoing learning opportunities such as webinars, e-learning modules, and workshops.
• Coordinate with external training providers when necessary.
• Support & Coordination:
• Act as a liaison between sales agents and leadership to address training or developmental concerns.
• Provide administrative support for recruitment and training activities, such as scheduling interviews and managing training calendars.
• Performance Metrics:
• Track and report on recruitment and training outcomes, including metrics such as hire quality, ramp-up time, and training effectiveness.
• Regularly update leadership on progress and recommend improvements to programs.

Qualifications:

• Experience in sales support, training, or recruitment roles.
• Excellent organizational and multitasking skills.
• Strong verbal and written communication abilities.
• Familiarity with sales tools, CRMs, and training platforms.
• Bachelor’s degree in Human Resources, Training, Sales, or a related field (preferred).

Job Type: Full-time

Pay: $40,000.00 – $50,000.00 per year

Benefits:

• 401(k)
• Health insurance
• Paid time off

Schedule:

• Monday to Friday

Work Location: In person

Apply Now

Job description

Company Overview:

Ace Merchant Processing is a leading provider of payment processing services, POS solutions, and merchant support for restaurants, retail businesses, and enterprise clients. We specialize in providing seamless POS system installations, troubleshooting, credit card processing setups, and ongoing technical support to our merchants.

We are looking for a Tech Support Specialist with expertise in POS troubleshooting, credit card processing terminal installation and troubleshooting, onsite and over the phone installations, and menu programming to support our growing merchant base.

If you have a customer-first mindset, strong troubleshooting skills, and the ability to provide both remote and onsite support, we want you on our team!

Responsibilities:

• Install, configure, and train customers on-site and remotely on POS systems and credit card processing terminals.
• Provide technical support for POS systems, including troubleshooting hardware, software, and network issues.
• Handle credit card processing downloads, EMV terminal setups, and troubleshoot payment processing issues.
• Assist customers with menu programming, item modifications, pricing setup, and custom configurations.
• Manage support tickets efficiently, ensuring timely resolutions and excellent customer satisfaction.
• Work with multiple POS brands and payment processors, diagnosing and fixing technical issues across different platforms.
• Perform remote troubleshooting using tools like TeamViewer, Any Desk, or LogMeIn.
• Guide customers on best practices for using their POS system and payment terminals.
• Train new merchants on system functionality, reporting tools, and transaction processing.
• Ensure a smooth onboarding process by assisting with initial system configuration and operational setup.
• Maintain detailed documentation of customer interactions, troubleshooting steps, and solutions provided.
• Escalate complex issues to the appropriate internal teams while ensuring customer concerns are addressed.
• Provide exceptional customer service, maintaining a professional and friendly approach.

Requirements:

✅ 3+ years of experience in POS technical support, troubleshooting, and credit card processing.
✅ Expertise in POS system installation and setup, both onsite and remotely.
✅ Strong experience with credit card processing downloads, terminal configurations, and troubleshooting payment issues.
✅ Knowledge of menu programming, pricing setup, and modification management.
✅ Experience handling support tickets, phone/email/chat support, and escalations for multiple POS systems.
✅ Familiarity with Windows-based POS systems, cloud-based POS platforms, and networking configurations.
✅ Ability to diagnose hardware and software issues, including printers, scanners, cash drawers, and networking equipment.
✅ Strong problem-solving skills with attention to detail.
✅ Excellent communication skills – ability to train and assist customers in a clear, friendly manner.
✅ Support-oriented mindset – patient, customer-focused, and able to handle high-pressure situations.
✅ Willingness to travel for onsite installations and training as needed.

Preferred Qualifications:

• Experience with POS brands such as Ovvi, Clover, NCR, PC America, Lightspeed, or other leading systems.
• Understanding of PCI compliance, EMV payment security, and network security best practices.
• Familiarity with SQL queries, API integrations, and cloud-based reporting tools.
• Certifications in CompTIA A+, Network+, or other IT-related fields are a plus.

Join Ace Merchant Processing and be part of a team that delivers top-tier support and technical expertise to businesses nationwide!

Job Type: Full-time

Pay: $18.00 – $25.00 per hour

Schedule:

• Monday to Friday

Work Location: In person

Apply Now